Travel Industry Mentor Experience is open to all employees within the travel and tourism industry who have been in the industry for 3 years and or have attained a mid-management (team leader, operations manager, manager) level.

Mentoring is recommended for people:

  • Developing new skills
  • Identifying areas for professional growth
  • More strategic career planning
  • Gaining or increasing knowledge of organisational culture, structure and processes
  • Access to new networks and contacts
  • Finding new ways to approach old problems
  • Increased confidence in abilities
  • Increased job satisfaction
  • Enhanced career opportunities

Do not wait for leaders; do it alone, person to person. Mother Teresa

Proactive behaviours by the mentee are critical in the success of the relationship with their Mentor

Although mentors might be selected on the basis of particular competencies, what matters in terms of the relationship is the reciprocity of the behaviours between mentor and mentee.

The difference between Mentoring and Coaching

While coaching and mentoring share a range of techniques, mentoring provides career guidance and longer-term support, as opposed to the relatively short-term and performance-related purpose of coaching. They are synergistic and complementary.

The Mentor role versus their Manager’s role

Mentoring is not intended to replace the role of the Mentee’s manager and must be complementary to their employer. Whilst the manager is responsible for setting work goals and ensuring they are achieved, the mentor focuses on overall career development support.

Selection and matching of Mentor and Mentees

Mentors and mentees will be matched using the criteria contained in the Application form. With a pool of almost one hundred experienced executives from a broad range of disciplines, the matching process considers not only the mentees' needs and aspirations but also any possible corporate conflict of interest. Each participant will be contacted to ensure that they will be comfortable with their initial match. The Program Coordinator will be available to assist Mentees to think through how they think a mentor can help.

Mentee Commitment

Mentee’s are expected to have most of the following characteristics:

  • Respect for learning
  • Prepared to accept responsibility for their own growth and development
  • Willingness to participate and be challenged
  • Prepared to bring issues and challenges for discussion
  • Able to approach the relationship with respect and openness
  • Availability, commitment and attendance at the mentoring meetings, workshop and networking gatherings.

Outcomes from the Program for Mentees

  • Purpose – career goals set and a plan to achieve these goals
  • Personal Development – knowledge of self, abilities, behaviours and communication and leadership skills
  • Business Skills – understanding the business environment and skills necessary to manage a profitable business
  • Understanding management challenges – business finance; data and knowledge assets; evaluation and estimation; and risk management 
  • Leadership Skills – problem solving and decision making; planning and innovative thinking; ethics and fairness in the workplace.


A Confidentiality Agreement will be signed.

Confidentiality is essential to enable the mentee to be open and ensure the kind of genuine relationship necessary for success. Confidentiality ground rules are that nothing can be discussed outside the relationship without the other parties’ agreement (aside from legal obligations). A code of practice for mentoring will also be made available.

Payment Plan for Mentees

Monthly payment of the Mentee fee is available against selected credit cards, currently $333.34+GST per month plus applicable credit card charges. First payment to be received at least one month prior to commencement in the Program.

To take the next step in becoming a Mentee click here to download the Mentee Expression of Interest form.

Click here to download a sample letter to your employer which you may find useful.

Gold Sponsors

Virgin Australia Excite Holidays Amadeus

Investing in our industry's future!