Mentee Expression of Interest 2021
“Commercial in Confidence”
Overview of Travel Industry Mentor Experience – TIME
The purpose and vision of TIME is:
“To provide knowledge, guidance and advice to aspiring individuals within the Travel and Tourism industry allowing them to advance and grow their career.”
Targeting aspiring, mid-level management individuals who have three years or more experience in the travel and tourism industry, the aim of TIME is to offer development guidance, business skills and support sessions within a formal mentoring and peer collaboration environment.
Research tells us that the best employees are attracted to and stay within an industry, company or organisation that offers them career development.
By inviting the best and brightest to envision the work or job they would love to be doing and providing guidance, knowledge and expertise from an experienced mentor, TIME is instrumental in helping them achieve that advancement.
The TIME programme has become embedded in the development plans of many of Australia’s largest travel companies and has successfully graduated over 260 mentees since 2009.
Who will benefit from being mentored?
TIME is open to all employees within the travel and tourism industry who have attained a mid-management level (team leader, operations manager) and is recommended for people who:
- Are interested in further developing their management and leadership potential;
- Have recently been promoted and need to develop confidence and networking opportunities;
- Have moved into a new area of management;
- Need more strategic career planning;
- Would like to start or have started their own business or company.
Mentees are expected to have most of the following characteristics:
- Respect for learning
- Prepared to accept responsibility for their own growth and development
- Willingness to participate and be challenged
- Prepared to bring issues and challenges for discussion
- Able to approach the relationship with respect and openness
- Are available and committed to attending the mentoring meetings, workshops and networking gatherings
The TIME programme offers a one to one relationship based on encouragement, openness, mutual trust, respect and a willingness to learn and share.
One of the keys to successful mentoring is matching the mentee with a mentor who has the relevant skills and experience to meet the needs and objectives of the mentee.
To assist in this process, we ask that prospective mentees complete an Expression of Interest (EOI) form for review and approval by the TIME Board
Mentees are then matched with a suitable mentor, based on the criteria contained in these EOI Forms, (completed by both mentee and mentor), the mentee’s programme objectives and the mentor’s skill set and experience.
Both mentee and mentor will be contacted to ensure they feel comfortable with their match. The Programme Coordinator (Secretariat) will be available throughout the programme to assist both mentors and mentees.
Programme Length and Inclusions:
- A 6 month programme;
- 12 sessions/meetings of approximately 2 hours’ duration; (This is a compulsory requirement of the Programme)
- Time and place of meeting to be mutually agreed by mentee and mentor;
- Networking evenings with guest speakers;
Induction Workshop and First Meeting (Approximately 2 hours)
The first meeting is an important meeting where mentors and mentees get to know the background of each other and discuss how best to work together.
An NICE analysis document, asking the mentee to outline their strengths and weaknesses in various business and management skills, is given to the mentee to complete and return to the mentor prior to the first meeting. This will provide some or all of the framework to establish programme objectives for the mentee.
Final Meeting and Graduation:
The final meeting, held before the Graduation ceremony, will review the objectives and achievements of the previous sessions.
The Graduation Evening provides congratulation and recognition for both mentees and mentors at the conclusion of their programme through:
- 2-3 minute speech by each mentee;
- Presentation of certificates;
- Increased skills and knowledge;
- Deeper understanding of culture, vision and values;
- A powerful learning tool to acquire leadership competencies and professional experience;
- Development of professional skills and self-confidence;
- Encourages different perspectives and attitudes to one’s work;
- A ‘sounding board’ and an opportunity to challenge thinking;
The Role of the Mentee is to:
- Take responsibility for identifying and achieving your own development goals;
- Ask questions. You can never ask too many and if your mentor does not know the answers, he or she will know where to find them!
- Be open-minded. Take advantage of the opportunity to be exposed to new things, even if they are not your “thing”. Remember to share your interests with your mentor; your mentor wants to learn about you too;
- Develop goals with your mentor that you would like help in achieving during the programme;
- Receive graciously both positive and constructive feedback, and implement as appropriate;
- Seek clarification on any points not understood;
- Use your mentor as both a resource for knowledge and sounding board for ideas and issues;
What can a Mentee Expect from a Mentor?
The role of the mentor is to provide guidance and to be a sounding board for you. Mentees are required to provide goals and objectives based upon topics they have identified as important to them and their business. The mentee creates a Mentoring Statement that outlines their goals and includes proposed strategies and timeframes for achieving these objectives.
The Role of the Mentor:
- Understand the skills that the mentee is required to learn during the programme and offer support in learning these skills;
- Provide advice and perspective to the mentee and provide feedback on ideas and plans, often before they are considered for further development;
- Share wisdom and advice from the mentors’ experience, while allowing the mentee to have their own experience;
- Encourage and support mentees to complete the programme and its activities;
- Hold the mentee accountable for achieving the goals that they set for the programme;
- Create opportunities that may not otherwise be available to the mentee e.g. increased visibility and access to networks;
- Encourage collaboration between mentees;
- Attend required meetings and meet commitments made to mentees;
- Offer suggestions to improve mentee’s skills, talents, abilities, initiative, and commitment in preparation for future endeavours;
- Offer challenging ideas that will inspire the mentee;
- Help build self-confidence through praise, encouragement, and constructive feedback;
- Suggest an ‘alternate’ mentor(s) for areas where the mentor is unable to add value or expertise.
The Role of the Mentor does not include:
- Involvement in the running of the mentee’s business or job role;
- Providing legal and tax advice
- Therapy or counselling on personal issues
Frequently Asked Questions:
Am I eligible to participate in the TIME Programme?
The criteria for mentees to participate in the programme are:
- Must be over the age of 18;
- Work full time in the Travel, Tourism, Aeronautical or Hospitality Industry;
- Reside in Australia;
- Be able to meet the requirements of the programme including mentoring sessions;
- Have been in the industry more than three years.
What about confidentiality?
Confidentiality is essential to enable the mentee to be open and ensure the kind of genuine relationship necessary for success. Both mentee and mentor sign Confidentiality Agreements prior to programme commencement. Confidentiality ground rules are that nothing can be discussed outside the relationship without the other party’s agreement (aside from legal obligations). A code of practice for Mentoring will also be made available.
Will I be matched with a mentor in my city?
Whilst the committee will endeavour to match a mentee with a mentor in the same town or city it is not always possible due to the requirements of the mentee and the specific expertise of the relevant mentor. This will be discussed with each party prior to finalising the match.
What happens after the mentoring pairs are matched?
There will be a formal induction (per listed “Intake Dates”). This is preceded by an initial workshop and meeting with your mentor. It is expected that the mentor and mentee meet at least fortnightly for 2 hours to allow time to address issues in real depth. The formal conclusion of the relationship will be after 6 months. Informal extension of the relationship is up to both the mentee and mentor
What if a mentoring relationship doesn’t work out?
To date, TIME has an exceptional track record in matching mentees and mentors, however, we do understand that not all relationships will necessarily be successful. If a mentor or mentee wishes to end the relationship prior to the formal conclusion of the programme, the Programme Coordinator will seek feedback to assist in reassignment where relevant.
What’s the difference between mentoring & coaching?
While coaching and mentoring share a range of techniques, mentoring provides career guidance and longer-term support, as opposed to the relatively short-term and performance-related purpose of coaching. They are synergistic and complementary.
What’s the role of a mentor versus a manager?
Mentoring is not intended to replace the role of the manager. Whilst the manager is responsible for setting work goals and ensuring they are achieved, the mentor focuses on overall career development support.
How much does it cost to participate?
The full fee for participating in the programme for mentees is $1,500.00 plus GST. You should seek advice from your accountant as to whether this fee can be claimed as a tax deduction.
This fee is payable in advance of programme commencement.
For mentees paying for the programme personally, a monthly payment plan is available. (This is subject to the completion of a Payment Plan Agreement by the mentee and approval by the TIME Board)
Graduation Ceremonies and Networking Evenings 2021
New mentees will be inducted into the programme during the year and will graduate at one of the four Graduation Ceremonies held during the year.
The number of Intakes held during the year will not be less than four, however will be determined by the demand of mentees.
Programme Number Intake Dates: Graduation dates:
Programme 35,36, 37 & 38 Delayed due to Covid 21 April 2021
Programme 39 4 October 2020 27 October 2021
Programme 40 17 February 2021 27 October 2021
Programme 41 21 April 2021 ` 27 October 2021
Programme 42 23 June 2021 April 2022
Programme 43 8 September 2021 April 2022
Programme 44 27 October 2021 TBA
Networking and Graduation Events 2021
17 February 2021
21 April 2021
23 June 2021
08 September 2021
27 October 2021
TIME Conditions and Requirements
Except in the case of mitigating circumstances, that is, genuine circumstances identified as severe and/or unavoidable. Mentees must attend all Networking evenings.
All prospective Mentees must attend their Induction workshop prior to commencing on the Programme
Airfares and Accommodation for Interstate Mentees
The cost of airfares and accommodation for interstate mentees will be borne by the mentee
Some out of pocket expenses will be incurred during the length of the programme and these are to be borne by the mentee.
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TIME Secretariat: firstname.lastname@example.org