The TIME Board is supported by a committee of dedicated, passionate travel and tourism industry representatives, many of whom are program Programme Graduates.
Anthony Drury is Director, Head of Enterprise Business at PayPal Australia. He is responsible for the strategic direction of the Enterprise Merchant Services Group and Marketplace Partnerships across ANZ. Anthony also forms part of PayPal Australia’s executive leadership team, bringing years of proven management skills, a strong positive outlook and a proven track record in commercial strategy development and execution.
Anthony is an experienced general business manager with credentials across the Aviation, eCommerce, Corporate Travel and B2B payments businesses in global, regional and market-based roles. He has a value-driven, customer-centric approach when forming business relationships, and a great ability to build and expand businesses across a range of companies and industries.
Prior to joining PayPal Australia, Anthony was the Head of Business at easyJet, responsible for B2B strategic direction and the European distribution strategy. In that role he set the strategic direction and priorities as the company expanded its corporate travel business and drove B2B sales, customer management, product, industry partnerships, marketing and company-wide distribution. Previously, Anthony held senior roles at American Express in London and Sydney over twelve years, including serving as Vice President and General Manager for Global Business Travel, Northern Europe with responsibility for the P&L across five European countries.
With a strong commercial background, Anthony is also an experienced non-executive director, having held positions on boards across several industries, specifically the travel and payments industry. This included positions with Mayflower American Express in Malaysia (Chairman), American Express Europe, the Australian Federation of Travel Agents (AFTA) and Business Travel Agents Association (Australia).
Anthony holds a Masters of Business Administration (MBA) and a Masters of eCommerce Management, both from Macquarie University, Sydney.
Belinda has been working in the travel industry for the past 9 years, prior to joining the travel industry Belinda worked in both the homewares and electrical industry, knowing this wasn’t where her passion was she seeked out a role with Intercontinental Hotels Group as a New Business Manager, from there she joined Pan Pacific Hotels Group where she worked her way up from Business Development Manager to Director of Business Development in the Global Sales team.
Belinda has spent the last 2 years with the Lido Group where she works with both Corporate clients direct and also TMC and Industry partners.
Belinda has been through the TIME program twice and credits her current role placement with The Lido Group to her last TIME experience “Working with my mentor on the TIME program assisted me with making the right decision for me and my career”
Hugh is an alumni of TIME, having completed the program in 2013. With over ten years’ experience in sales, product and operational roles within the travel and aviation industry, Hugh is now Regional Sales Manager NSW at AirPlus International, a Financial Institution specializing in corporate travel payments.
Hugh is responsible for new business, implementation and account management and believes firmly in the five pillars of service quality; Reliability, Assurance, Empathy, Responsiveness and Tangibles.
Hugh holds a Bachelor of Tourism Management from Western Sydney University and a Masters of Management from University of Technology, Sydney
General Manager Australia, Amadeus IT Pacific
With more than 25 years working across aviation, travel and hospitality sectors, Justin holds a unique, 360 view of the travel and tourism industry few can match. His wealth of experience as both client and supplier give Justin powerful insight into what makes a successful partnership and the ability of positive customer experience to drive success.
Justin was appointed to the newly created role of General Manager Australia for Amadeus IT Pacific at the start of 2017, after starting with the company as Head of Commercial in January 2016. He drives operations for Australia and leads a team of more than 50 with a primary focus to see travel businesses use technology to carve out a competitive edge and establish a clear growth path for the future.
Prior to Amadeus Justin held senior management and directorships with Travel the World, Virgin Australia, The Travel Corporation & Qantas Airways. Justin was a founding sponsor and remains a mentor in the Travel Industry Mentor Experience (TIME) program.
Kaylene hales from Brisbane, QLD where she started her career as a ticketer straight out of Travel college. She now has over 25 years experience in senior executive roles, across multiple markets having lived & worked in USA and UK.
Kaylene is a seasoned travel industry leader with a successful and proven track record in really making a difference to the organizations she leads. Whilst loyal to 2 companies during this time, she has changed roles every 2-3 years, constantly accepting challenges to take on something new.
This has ensured a wide range of roles across various channels and segments in the travel industry – including consolidation, airline contracting, product, airline representation (GSA), vertically integrated retailer, GDS technology and online
A key to her success is building amazingly talented teams, with a high performance mindset. Putting the customer first and having a culture that ensures the team are operating as one. Kaylene’s market knowledge and insight, international commercial experience and understanding of technology and other trends on a global level delivers enormous benefits to the business.
Until early 2018, for the preceding 3 ½ years Kaylene was Managing Director for Travelport in Australia, New Zealand and the Pacific Islands. Leading a team of 150 people, across 5 locations in Australia & NZ. She sat on the APAC leadership team.
Seeking a new challenge and a strong desire to truly grow a business, she took the brave decision to resign from a large global technology business listed on the New York stock exchange. She has backed herself to give it a go in an exciting new role.
Kaylene has recently been appointed Regional Managing Director for Travel Counsellors, a UK head quartered company. As part of the global leadership team, Kaylene will spearhead the company’s ambitious growth plans in Australia and the Region beyond. A key reason for her joining them was their Company culture and its technology enabled, relationship based business model, with a focus on caring for its travel counsellors who in turn care for their customers – and the unlimited potential this offers.
2016 Voted 15 most influential women in the travel industry (Travel Weekly AU)
Kaylene is a member of the Australian Institute of Company Directors.
Robyn Willis Inglis
Robyn is passionate about the Travel Industry and her career has encompassed many sectors of the industry including:
- Education and Training
While working in wholesale she moved into Training and loved it so much she took time out to gain qualifications in Adult Education.
Subsequently Robyn has worked in Education and Training at corporations in the Travel, IT and Finance Industries including Viva! Holidays, Traveland, UTAG, Mayne Nickless Information Systems, Honeywell, Bull Information Systems, Wang and as National Training Manager for Travelscene American Express for 9 years and Stella Travel Services (now Helloworld).
Robyn is now a consultant to the industry through “Learn for Change Consulting” and has worked with AFTA Education and Training as a Skills Advisor on the Federal Government funded “Workforce Futures” project, providing skills consulting services to the industry across Australia and most recently as Project Manager for the Australian Travel Careers Council’s bi-annual “National Industry Leaders and Educators Symposium”.
Robyn has had many amazing opportunities during her career and has worked with some of the legends and leaders of the Travel Industry from whom she has learned a great deal – and continues to do so. Robyn is pleased to have been invited to serve in honorary roles including as:
- A Member of the former Australian Travel Training Review Panel (ATTRP)
- Founding Committee Member of the former Travel Industry Careers Association (TICA) and current Member of their Scholarship Committee
- Committee Member for TIME
- Committee Member of SKAL Sydney North
- Judge, NSW Tourism Industry Council Awards
Robyn is keen to give something back to the industry which has given her such an enjoyable career, extraordinary experiences, wonderful colleagues, lifelong friends and is committed to encouraging others to “own” their careers and make the most of their opportunities in the Travel Industry.
Simon Woodward is the Director of Global Service Delivery Australia at American Express Global Business Travel.
Throughout his career he has enjoyed positions in leadership and B2B relationship management across the leisure, loyalty and corporate sectors of the Travel Industry
Simon has a high regard for mentoring, himself having mentors throughout key phases of his career which gave clear insight and guidance on how to achieve his objectives.
Sharon’s career in the travel industry began 20 year ago. Having worked in a number of other industries, Sharon’s interest in corporate travel was piqued when she managed the Share Services and Procurement teams at ABN AMRO (now Royal Bank of Scotland), where the travel category fell under her responsibility.
Taking a leap of faith (and encouraged by a mentor), Sharon joined Carlson Wagonlit Travel in 1999 as a National Account Manager. Over the next 11 years, Sharon worked her way up to Senior Director, Global Program Management, leading a global account management team across Asia Pacific.
In 2011 Sharon joined Amadeus, as Head of Key Accounts, leading a team of sales and account managers, solution engineers and developers in Australia and New Zealand.
Her first-hand experience of the travel lifecycle from the buyer, TMC and technology perspectives, has given Sharon an understanding of both the challenges, and the opportunities, within this complex industry.
Sharon is passionate about the importance of building long-term relationships to sustain strong businesses and help them thrive.
Today she runs her own business helping travel, and travel-related, companies deliver greater value to their prospects and clients and to build stronger client relationships and better teams to grow their businesses.
Sharon is a great believer in the benefits of mentoring and has a number of mentors in her life.