OUR COMMITTEE

The TIME Board is supported by a committee of dedicated, passionate travel and tourism industry representatives, many of whom are program alumni.

Alan Collingwood

Alan Collingwood has been involved in the tourism and hospitably industry for over 45 years.

Born and educated in England, Alan caught the travel bug back in the sixties and started travelling the world for six years.

In 1972 Alan decided to make Australia home and has owned several successful travel companies including Travcour, the specialist travel industry courier service, and Access Tours, an adventure travel company operating train trips through China, Mongolia and Russia.

Prior to retiring in 2010 Alan operated Travellers Contact Point – (The One Stop Centre for Independent Travellers when visiting Australia) and Training Course Professionals, a hospitality and work safety RTO (Registered Training Organisation).

Over the years Alan has been actively involved in organisations including AFTA, on a state committee level, is a past chairman of the Australian Council of Wholesalers (Now CATO) and has sat on advisory panels such as Tourism Training Australia and the Backpacker Advisory Forum to the Australian Federal Department of Tourism.

Alan remains passionate, and committed, to the travel and tourism industry and continues to be involved with appropriate projects and to travel, and add, to the 75 countries already visited.


Angela Middleton

Since commencing a Management Cadetship at Best Western Australia in 2004, Angela has held various Sales and Marketing roles at Best Western and then moved to Virgin Australia almost 8 years ago.

At Virgin Australia Angela has held various retail and corporate sales roles from Sales Coordinator to TMC Account Manager and Product Development Specialist for International Inbound Sales. Angela is the current Industry Sales Manager, NSW at Virgin Australia with a team of 6.

Angela credits much of her rise within the travel industry most recently over the last 2 years to the mentoring experience gained through TIME. Angela is focussed on giving back to the industry that has nurtured her career development.


Lisa Pagotto

Lisa has lived and breathed the travel industry since 2003. Excelling in all facets of the industry from product development, price contracting and negotiations, heading up several sales, marketing and strategic teams across Asia Pacific as well as creating and establishing a touring brand for another company. The time naturally came when Lisa was ready to create her own brand, built around her unique style of travel.

Lisa’s genre of travel is focused on the more unique, remote, lesser known and untouched destinations as well as looking for fresh ways to explore old haunts. Adventure and experiential travel is close to Lisa’s heart as she believes to truly experience a destination, you must be completely immersed in it and live like the locals do.

Lisa’s truly believes her involvement in the TIME program as a mentee twice, has been the backbone to her success in the industry and feels privileged to be able to give back to the industry that has provided her with so many opportunities


Robyn Willis Inglis

Robyn is passionate about the Travel Industry and her career has encompassed many sectors of the industry including:

  • Retail
  • Corporate
  • Wholesale/Groups
  • Education and Training

While working in wholesale she moved into Training and loved it so much she took time out to gain qualifications in Adult Education.

Subsequently Robyn has worked in Education and Training at corporations in the Travel, IT and Finance Industries including Viva! Holidays, Traveland, UTAG, Mayne Nickless Information Systems, Honeywell, Bull Information Systems, Wang and as National Training Manager for Travelscene American Express for 9 years and Stella Travel Services (now Helloworld).

Robyn is now a consultant to the industry through “Learn for Change Consulting” and has worked with AFTA Education and Training as a Skills Advisor on the Federal Government funded “Workforce Futures” project, providing skills consulting services to the industry across Australia and most recently as Project Manager for the Australian Travel Careers Council’s bi-annual “National Industry Leaders and Educators Symposium”.

Robyn has had many amazing opportunities during her career and has worked with some of the legends and leaders of the Travel Industry from whom she has learned a great deal – and continues to do so.  Robyn is pleased to have been invited to serve in honorary roles including as:

  • A Member of the former Australian Travel Training Review Panel (ATTRP)
  • Founding Committee Member of the former Travel Industry Careers Association (TICA) and current Member of their Scholarship Committee
  • Committee Member for TIME
  • Committee Member of SKAL Sydney North
  • Judge, NSW Tourism Industry Council Awards

Robyn is keen to give something back to the industry which has given her such an enjoyable career, extraordinary experiences, wonderful colleagues, lifelong friends and is committed to encouraging others to “own” their careers and make the most of their opportunities in the Travel Industry.


Sharon Hannaford FAICD AAIM

Sharon Hannaford is Managing Director of Limetree and holds a Master of Tourism Management Degree (MTM). She is a Fellow of the Australian Institute of Company Directors (FAICD), a member of the Australian Institute of Marketing (AAIM) and has had an extensive career in the tourism and hospitality industry.

Her expertise also involves her in lecturing and course development work at three of Sydney’s major Universities.

She heads up the judging panel for the National Tourism Industry Association Awards and is a public speaker at domestic and international conferences on topics such as marketing, brand and product development, events management, customer relationship management and emerging technologies in tourism.

Her career has included Managing Director Pacific, Pacific Asia Travel Association (PATA), Regional Manager, South African Tourism Board and regional roles with Trusthouse Forte Hotels and American Express Travel’s Australian wholesale arm.


Simon Woodward

Simon Woodward is the Director of Global Service Delivery Australia at American Express Global Business Travel.

Throughout his career he has enjoyed positions in leadership and B2B relationship management across the leisure, loyalty and corporate sectors of the Travel Industry.

Simon has a high regard for mentoring, himself having mentors throughout key phases of his career which gave clear insight and guidance on how to achieve his objectives.


Tony Carter

Tony started his career with Amadeus in Brisbane twenty years ago and has extensive experience in the Australian and New Zealand market.

In his role Tony is responsible for driving the commercial and operational strategies for Amadeus throughout Australia, New Zealand and the Pacific as well as identifying and maximising new market opportunities throughout the region.

Prior to taking up the new role, Tony held the position of Amadeus Account Director, Flight Centre. Based in Brisbane, he was dedicated to developing Amadeus’ global relationship with Flight Centre.

Previously Tony had been Vice President, Asia Pacific Operations, based in Bangkok, Amadeus’ regional headquarters. His responsibility included developing and executing strategy in Asia Pacific in the areas of Customer Support, Technical Support, Fares and Ticketing Support, Training and Software Development.

This experience has been underpinned by a number of management and operational roles within Amadeus, including Business Development Manager, e-Commerce and the development of travel IT systems, giving him broad experience of the Amadeus offer and understanding of delivering on customer requirements.

Prior to joining Amadeus in 1993, Tony held a variety of professional roles in Australia with Mount Isa Mines, the Queensland Department of Education and Westpac Banking Corporation.

Tony has a Graduate Diploma of Management from the Central Queensland University and a Bachelor of Business Computing with Distinction from the Queensland University of Technology.