The Travel Industry Mentor Experience is a not-for-profit company established in 2009 to offer a range of business skills, development guidance and support sessions, within a mentoring and peer collaboration environment, to aspiring mid level management individuals of the travel and tourism industry. The programme operates within a structured framework to deliver agreed outcomes for each participant.
TIME’s Board comprises Penny Spencer (Chair), Sue Graham, Oliver Tams, Leith Mills and Martin Cowley with Marie Allom, a well known Industry figure, appointed to the position of Program Manager. Apart from the Directors, TIME’s committee is comprised of a group of committed Travel and Tourism Industry representatives.
The funding for TIME comes directly from sponsorship funds provided through the generosity and commitment of key organizations from the travel and tourism sector and is supplemented by a mentoring fee of A$2,000 + GST for each Mentee enrolled into the program. The fee covers frequent networking functions and the costs of administering the reporting and communication processes involved in operating the program. The Mentee meets and communicates with the Program Manager on a regular basis and meets with his or her Mentor fortnightly for two hours “one-on-one” over a period of 6 months.
The TIME program is focused on a Mentor/Mentee relationship that is ‘mentee-driven’. Mentors are drawn from the senior ranks of the industry and have generously volunteered their time and energy to the mentor process. They are matched to Mentees on the basis of non-conflicting business skills and experience that enables them to offer advice and perspective to the Mentee. The role of the Mentor is to hold their Mentee accountable and to offer challenging ideas that will inspire the Mentee, helping to building the individuals self confidence through praise, encouragement and constructive feedback.
Prior to the formal induction meeting, a detailed matching process takes place to ensure both the compatibility of mentor/mentee, the skillset required to assist the mentee in achieving their goals and the aim of any sponsoring employer.
Based on detailed analysis of the mentee's Expression of Interest, the TIME programme involves:
- matching with an experienced mentor whose skillset meets the expressed goals
- a formal induction process
- regular meetings over a six month period (twenty-four hours of mentoring)
- regular reviews of progress via mandatory reports
- evaluation of programme outcomes at graduation