Lesley joined Qantas Airways in May 2002 and held a number of key executive roles across the business, including Group Executive, Customer Marketing, prior to her appointment as CEO, Qantas Loyalty in May 2012. The vision for Qantas Loyalty is to be the most valued loyalty business in Asia/Pacific. Her top priorities are continuing to drive innovation and sustainable growth in the loyalty business through deeper customer engagement; strong partner relationships; online retail strategies and developing and engaging the workforce.
Lesley has been an independent non-executive Director of UNICEF Australia since May 2006, a Director of the Qantas Foundation since March 2009 and was a Director of the Jetset Travelworld Group. Lesley is also a member of Chief Executive Women organisation.
Prior to joining Qantas Airways, Lesley held senior airline roles in both Ansett Australia and Air New Zealand.