Sue is General Manager - Supplier Partnership at CT Partners.
She has extensive experience at a senior level in the Travel Industry covering retail, corporate, procurement, online and various distribution systems and has developed strong business relationships with airlines, hotels, wholesalers, tour operators and agencies.
Sue has had full responsibility for formulating and implementing overall marketing strategies for promoting companies and products at state, national and international level and is experienced in managing and motivating staff and managing customer service delivery. Her key strengths are in establishing and driving product procurement strategies to increase profit and achieve company goals, staff development and managing a business within budgetary guidelines.
Sue joined CT Partners in 2013 in a newly created role to develop CT Partners’ supplier partnership strategy and preferred partner contracting.
Previously Head of Contracting, Land and Hotels for the Jetset Travelworld Group, she joined JTG (then Stella) in 2007 to head up a newly created retail brand for travel agents with high net worth clients. Ultimately named Aliseo, Sue was responsible for the employment of the Aliseo head office sales, marketing and product team and the full development of the business plan for this brand, including shop design and fit out, branding and financial modelling.
Appointed as Head of the Land and Hotels Contracting team ( having held this position in one form or another since the shelving of the Aliseo project in 2008) her role covered responsibility for the preferred wholesaler supplier contracting strategy across the five retail networks under the JTG banner and two independent networks under the Collective Purchasing Agreement.
She has worked previously in the online segment, establishing and managing Travelocity’s Asia Pacific hotel procurement and merchandising team. This involved establishing land contracting offices in Sydney, Tokyo, Seoul and Singapore, employing and managing a team of contracting managers whose role was to contract, load and merchandise a full product portfolio for Travelocity and its affiliate brands. To support the rapid growth required, Sue also developed and implemented a PR plan across the region to promote the Travelocity brand and was a speaker at a number of distribution conferences in Asia Pac.
Prior to this Sue had considerable experience in the development and implementation of corporate, leisure and conference product and supplier strategies through her management roles at Flight Centre Corporate/TQ3, CiEvents, Utell International and National Australia Bank Travel.
Her roles at TQ3, one of Australia’s major corporate travel management companies and CiEvents, Australia’s leading conference and event management company, involved establishing and managing their product procurement businesses, development of strategies to increase profitability, promotion of these businesses to customers and suppliers, team development and the management of her department’s profit and loss.