Bernadette DennisBernadette Dennis is the Director of BD Concepts Pty Ltd, a consultancy company, focusing on providing customer service skills, sales training and marketing concepts for the hospitality, tourism and travel industries.

Prior to its establishment in March 2007, Ms Dennis was Vice President, Asia Pacific for Marriott International‘s Global Sales Organisation based at the Marriott Asia Pacific Regional Office in Hong Kong. Ms Dennis was responsible for the management of the global sales offices and reservations centres for Marriott in the Asia Pacific Region. Ms Dennis worked for Marriott International for 22 years and spent 10 years working in hospitality in the US. Ms Dennis studied at Toorak Teachers’ College and taught in Victorian schools for 3 years. After working in hospitality the UK, she studied Hospitality Management at Florida International University.

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